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The "Welcome bonus" must be wagered at Queen Play within 21 days of being credited to your account. Queen Play reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period. Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings.

QueenPlay Review

Highlights

  • checkFemale-oriented casino
  • checkFantastic welcome offer
  • checkExclusive Club loyalty program offers great rewards

Overall rating

Payment Methods

4.5 / 5

Slots & Games

4 / 5

Mobile Experience

4.5 / 5

Current Promotions

4.5 / 5

Customer Support

4 / 5

A newcomer to the gambling market, QueenPlay Casino opened its virtual doors in February of 2020. Owned and operated by MarketPlay Ltd, it operates on a casino platform by Aspire Global and possesses gambling licenses from the Malta Gambling Authority and the UK Gambling Commission. An excellent game selection, combined with interesting bonuses with low wagering requirements, makes it an easy recommendation for anyone looking for a new betting home online.

User Experience

One of the first things we noticed when starting our QueenPlay review was the female-focused branding. While most casinos (offline or online) tend to be targeted at men, everything from the color scheme to the way that bonuses and VIP rewards are described tells us that this is a place where true betting queens come to play.

The registration process takes only a few minutes, though if you’re registering from the UK you will need to provide your ID or other identifying legal documents before completing your registration. QueenPlay country restrictions include a host of countries such as Germany, Brazil, Italy, Spain, and the United States, but not the UK.

The mostly white and pink user interface features a top navigation panel that switches you between Casino, Live Casino, and Scratchcards, and a smaller panel that takes you to the game selection, promotions, VIP club, and help menus, while also allowing you to change the language. The site is available in English, German, Norwegian, and Finnish. It runs well across desktop, laptop, and mobile devices, and there’s also a handy QueenPlay mobile app that’s well designed too.

Bonus Offer

When it comes to bonuses, Queen Casino doesn’t skimp. The welcome bonus includes bonus cash and free spins after your first three deposits. The initial deposit gives you a 100% match up to £50 plus 20 spins on Starburst. You must deposit £10 or more to be eligible. After your first deposit, you will get another 80 bonus spins over the next four days, each day’s spins valid for a different virtual slot machine. The second and third deposits provide a 50% matching bonus up to £75, but raise the minimum deposit to £20.

The nice thing about QueenPlay’s welcome bonus is that you only need to wager your bonuses 35 times before cashing out – and you have 21 days to do it, giving you a fighting chance to actually make use of the bonus.
In addition to the welcome promotion, QueenPlay has a VIP program called the Exclusive Club. It’s a very transparent system, starting with the Bronze level and going through Silver, Gold, Platinum, Premium, and Prestige.

Rewards at each level of QueenPlay’s loyalty program are explained clearly. You can look forward to goodies such as cashbacks, special promotions, birthday bonuses, and more.

Game Selection and Software Providers

QueenPlay cleaves to the old adage “quality over quantity.” You won’t find thousands of games here, but all of the best games from industry giants such as Microgaming and NetEnt are present. In addition to popular slots such as Starburst and Book of the Dead, QueenPlay games include blackjack, roulette, baccarat, and more. There are live casino games and even scratchcards. All in all, you won’t find the game selection lacking.

Payment Options

Available currencies include Australian, Canadian, and American dollars; British pounds; euros; and more. You can make deposits through bank transfer, debit cards, Trustly, Skrill, Neteller, EcoPayz, PayPal, Rapid Transfer, GiroPay, Interac, EasyEft, AstroPay, MuchBetter, Euteller, EPS, Paysafe Card, and Instadebit.

For making a QueenPlay withdrawal, you can use bank transfers, debit cards, and a variety of the most popular e-wallets and electronic transfer services such as PayPal, Skrill, Neteller, and EcoPayz. Processing times for e-wallets are the shortest, while bank transactions take the longest (up to nine business days). The minimum withdrawal is £10 or its equivalent in other currencies.

Security and Safety

In addition to 128-bit SSL encryption, QueenPlay says it uses a random number generator for all of its games except for live casino and sports betting. However, the company doesn’t specify who audits and certifies the RNG, so we have to assume it’s done in-house.

Players can get self-exclusions or put deposit limits on their accounts. QueenPlay security and fairness get top marks from us, but we do wish they were more transparent about the RNG.

A Royal Pleasure

QueenPlay is an exciting new casino aimed primarily at women. Its fantastic selection of carefully curated slot and table games, combined with a generous welcome bonus and a very transparent VIP system, makes it an easy recommendation for anyone looking to try something new. An independently audited RNG and visible RTP percentages would be a greatly appreciated addition in the future.

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